Love Local - Eat Fresh

Well Presented, fresh produce. Competitive prices with other big supermarkets like woolworths and coles.

We have always had a great experience at this store for our weekly grocery shopping. Staff have always been welcoming, respectful and helpful. This afternoon, however, at about 3.30pm I came... read more in, in a bit of a rush to do a quick small shop with my 3 kids before picking up my 3 year old from Pre-K and I was pretty tired from the daily rush and early start to my day, as like most Mums. As I approached a checkout where a young man was serving. Regretfully, I can't remember his name but he was the one on the till that was closest to the entrance of the store and he had short, dark hair. My two boys were acting up and playing around with each other, being silly as most children do. I did my best to calm them down and to stop being silly. As I tried to put items on the conveyer belt, I was also telling my boys to stop being silly and to come to me. I apologised to the staff member but all I got back from him was a frown and just a general uninterested look like he just didn't want to be there. That put me off a bit and I felt like there was lack of understanding from him. As I tried to pay for my shopping, unfortunately my credit card through google wallet was not reading and I was unable to pay, so I tried to call my husband about it and told the young man to serve the next person whilst I was on the phone. I couldn't get through to my husband, so I asked the checkout boy to put my shopping to the side and that I would come back later. He barely looked at me and appeared to give me a disapproving look, like I didn't belong there and with a side look, he gave me a subtle nod. At that Point, I was close to making a complaint in person about him. As a staff member, he should greet customers with a smile. It makes all the difference. Even if it is not his full time job, or he hates his job. At least try to act like you're happy to be there and to assist, otherwise, why be there at all? I didn't have a good experience today. I hope to have a better experience next time. I will avoid this young man from now on, or I have a word with him if he behaves the same way again.

High quality food and excellent service. Always friendly and super helpful with anything I need assistance with. Can't go wrong!

More shelves stocked, more products available, wider aisles, less crowding and altogether far, far superior to those two dead giants called Coles & Woolies.

Great central location for your local shopping essentials